1. Introduction
This Privacy Policy describes how VisuaKit ("we", "us", "our") collects, uses, and protects your personal information when you use our Canva application and website (visuakit.com). We are committed to protecting your privacy and handling your data transparently.
2. Information We Collect
We collect the following types of information:
- Canva User ID: A unique, anonymized identifier provided by Canva when you use our App. This is used to manage your credits and subscription.
- Usage Data: Credit consumption, generation counts, and feature usage for service improvement.
- Payment Information: Processed by LemonSqueezy. We do not store your credit card details. We receive your email address and subscription status from LemonSqueezy for account management.
- Support Communications: Emails you send to our support team.
We do NOT collect:
- Your Canva login credentials
- The content of your designs or carousels
- Your personal name (unless you provide it via email)
- Cookies for advertising or tracking purposes
3. How We Use Your Information
- Service delivery: To manage your credits, process subscriptions, and provide the carousel generation service.
- Customer support: To respond to your inquiries and resolve issues.
- Service improvement: To understand usage patterns and improve the App (aggregated, anonymized data only).
We do not sell your data. We do not use your data for advertising. We do not share your data with third parties except as described in this policy.
4. Third-Party Services
We use the following third-party services:
- Canva: The App runs within the Canva editor. Your use of Canva is governed by Canva's Privacy Policy.
- LemonSqueezy: Handles payment processing. See LemonSqueezy's Privacy Policy.
- Railway: Hosts our backend infrastructure. Data is stored in encrypted databases.
5. Data Storage and Security
Your data is stored in encrypted databases hosted on Railway. We implement appropriate technical and organizational measures to protect your data, including:
- HTTPS encryption for all data in transit
- Database encryption at rest
- HMAC-SHA256 webhook signature verification
- JWT-based authentication for API requests
6. Data Retention
We retain your account data (Canva User ID, credit balance, subscription status) for as long as you use the Service. If you stop using the Service and request deletion, we will remove your data within 30 days.
7. Your Rights (GDPR)
If you are in the European Economic Area (EEA), you have the following rights:
- Access: Request a copy of the data we hold about you.
- Rectification: Request correction of inaccurate data.
- Erasure: Request deletion of your data ("right to be forgotten").
- Portability: Request your data in a machine-readable format.
- Objection: Object to processing of your data.
To exercise any of these rights, contact us at support@visuakit.com. We will respond within 30 days.
8. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a new "Last updated" date. Material changes will be communicated via email or through the App.
10. Contact
If you have any questions about this Privacy Policy or your data, contact us at: