We're here to make sure you get the most out of VisuaKit.
We typically respond within 24 hours on business days.
Open the Canva editor, click on "Apps" in the left sidebar, search for "VisuaKit", and click to open it. The app will appear in the side panel.
Each slide in a generated carousel uses 1 credit. A 10-slide carousel costs 10 credits. Free users start with 30 credits. Pro users get 1,000 credits per month that reset each billing cycle.
You can cancel your subscription at any time through your LemonSqueezy customer portal. You'll continue to have Pro access until the end of your current billing period. Email support@visuakit.com if you need help.
If you're not satisfied within the first 7 days of your paid subscription, contact us at support@visuakit.com and we'll process a full refund.
First, check that you have enough credits. If the issue persists, try refreshing the Canva editor. If it still doesn't work, email support@visuakit.com with a screenshot of any error message.
VisuaKit generates carousel posts optimized for both LinkedIn and Instagram. Each slide is sized at 1080×1350px (4:5 portrait ratio) — the recommended dimensions for maximum visibility on both platforms.